Mission, Vision and Values

The mission of Hendrick Health is to deliver high quality healthcare emphasizing excellence and compassion consistent with the healing ministry of Jesus Christ. We strive to embody the mission of Hendrick not only in our workplace, but within our community, as well.

Commitments to Excellence

The Commitments to Excellence empower employees to provide high quality, safe and compassionate care by standardizing and clearly outlining behavioral expectations. Through the Commitments, our Mission, Vision and Values are evident by our actions.

Provide Excellent Customer Service

Respect All

Act with a Positive Attitude

Demonstrate Professional Behavior

Support Teamwork

Communicate with Others

Take Ownership

Protect Privacy

Awards

Gallup Great Workplace Award

Hendrick Medical Center is the only healthcare organization worldwide to be honored with the Gallup Great Workplace Award every year since it was first awarded in 2007. Based on survey results and Hendrick’s workplace practices, the Gallup Great Workplace Award honors Hendrick as one of the most engaged and productive workforces in the world.

Pathway to Excellence Designation

Hendrick Medical Center has achieved the Pathway to Excellence designation for the fourth time from the American Nurses Credentialing Center (ANCC), a subsidiary of the American Nurses Association (ANA). The Pathway to Excellence designation recognizes the essential elements of an ideal nursing practice environment where nurses can flourish. The designation confirms the professional satisfaction of nurses at Hendrick Medical Center and identifies it as one of the best places to work. Hendrick first received the distinction in 2007, and was redesignated in 2010, 2013 and 2016. Institutions are eligible to receive designation every three years.

The Daisy Award

Hendrick Health participates in the international recognition program The DAISY Award to honor and celebrate the skillful, compassionate care nurses provide every day. DAISY stands for Diseases Attacking the Immune System and is the namesake for the DAISY foundation, which was established by the family of J. Patrick Barnes after he died from complications of the autoimmune disease ITP in 1999. During his hospitalization, the family deeply appreciated the care and compassion shown to Patrick and to his entire family. When he died, they felt compelled to say "thank you" to nurses in a very public way, and it is an honor to include Hendrick Health nurses in the program.